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HELP WITH YOUR HOTMAIL EMAIL

 


 

The Inbox and Folders pages are designed so that you can read and sort your e-mail easily.

To Read Your E-mail
To Sort Your E-mail Messages
To File a Message from Your Inbox Into a Folder
To Delete Messages
To Delete All Visible Messages
To Open a Folder
To Block E-Mail from a Sender
To Empty the Trash Can or Bulk Mail Folder
To Use the Bulk Mail Folder


 

To Read Your E-mail

  1. Click the Inbox link on the top horizontal menu bar.
    You are taken to your Inbox.
  2. To open a message, click the hyperlink for that message. By default, the hyperlink is the sender's name.
    You are taken to the Read Message page. Here, you can read, reply to, and/or forward a message.
    At the bottom of each message that contains an attachment, you see the attachment name, Download without Scan, and Scan with McAfee. Click on either choice to view the attachment.
  3. To return to your Inbox, click the Close link.
    or
    To go to the next or previous message, click the Next or Previous link.

 

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To Sort Your E-mail Messages

  1. Every Message List has the column title New, From, Date, Subject and Size. Clicking a column title sorts your messages.
  2. Clicking the column title a second time will reverse the sort order.
  3. Your most recent sorting preference will be maintained until you change it.

 

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To File a Message from Your Inbox Into a Folder

  1. In your Inbox or Folder, click the check box to the left of the message(s) that you want to move.
  2. From the Move To Folder menu at the top of the page, choose the folder to which you want to move the message(s). You cannot move a message into the Bulk Mail folder.
  3. Once you select a folder from the list, the messages will automatically be moved to thata folder

 

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To Delete Messages

  1. Go to the Inbox or folder from which you want to delete messages.
  2. Select the messages that you wish to delete by clicking the check boxes to the left of the messages.
  3. Click the Delete button.
    Every selected message is moved to the Trash folder.

 

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To Delete All Visible Messages

  1. Go to the Inbox or folder from which you want to delete the messages.
  2. Click the check box in the column title line above the list of messages. Check marks appear to the left of all of the messages.
  3. Click the Delete button.
    The messages are moved to the Trash folder.

 

To continue working with your Hotmail account, click any of the links in the Navigation area of the current page.

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To Open a Folder

Click the Folders link on the top horizontal menu bar. You are taken to the Folders page. All of your folders are listed in the Folders List. To open a folder, click its name.

Next to each folder name, you can see how many messages are stored in that folder, how many of those messages are new, and the size (in K) of the folder.

To see the size of your account, look at the Total at the bottom of the Folders List. The number there is your account size (in K).

For the Bulk Mail folder, you can also click on the "Bulk Mail" link in the title line of the Inbox page.

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To Block E-mail from a Sender

  1. Go to the Inbox or folder from which you want to block a sender.
  2. Select messages from the senders that you wish to block by clicking the check boxes to the left of the messages.
  3. Click the Block Sender button.
    You will no longer receive e-mail from the addresses from which those messages were sent.

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To Empty the Trash Can or Bulk Mail Folder

  1. Go to the Trash Can folder or the Bulk Mail folder.
  2. Click the Empty Folder button.
    This will permanently delete all the current contents of the folder.
  3. Alternatively, you may click on the Folders link on the top horizontal toolbar. Next to the folder you wish to empty, you may then click on the Empty link.

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To Use the Bulk Mail Folder

The Bulk Mail folder is used to protect you from unsolicited e-mail (also known as spam). The Hotmail Inbox Protector examines all incoming mail that is not either blocked via Block Sender or filtered via your Personal Filters. If the message is determined to be Bulk Mail, it is placed in the Bulk Mail folder. Messages more than 30 days old will automatically be deleted from this folder.

If you receive a message in this folder which you do not feel should be considered Bulk Mail, you may do any of the following:

  1. Click the checkboxes next to the messages that you feel should not be considered Bulk Mail , and then click on the "This is not Bulk Mail" button above the message list. E-mail from these senders will never again appear in the Bulk Mail folder, and the selected messages will be moved to your Inbox
  2. You may also click the checkboxes next to messages and choose a folder from the "Move To Folder" menu above the message list. This will move the messages to that folder but will not guarantee that e-mail from that sender will not come to the Bulk Mail folder next time.

To change how Hotmail filters mail into your Bulk Mail folder, click on the Options link in the top horizontal navigation bar. Next, click on Inbox Protector. Here, you can modify the default settings and add addresses and domains from which you always want to receive mail in your Inbox.

Note: You may find that mailing list mail and mail forwarded from another e-mail address goes to the Bulk Mail folder. In order to make sure that these e-mails end up in your Inbox, you can create Hotmail Filters to filter this mail to your Inbox.

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